Let's reset the default administrator's password to 'admin'
# Search for psql sudo find / -name psql
# Change directory cd /home/tuyendq/ManageEngine/ServiceDesk/pgsql/bin
# Login to postgres, database servicdesk ./psql -U postgres -p 65432 -d servicedesk -h localhost
# Check login_id with SDAdmin role (administrator) select al.login_id"Login ID",au.first_name"Name",al.name"Login Name" from aaaauthorizedrole aar left join aaarole ar on aar.role_id=ar.role_id left join aaaaccount aa on aar.account_id=aa.account_id left join aaalogin al on aa.login_id=al.login_id left join aaauser au on al.user_id=au.user_id left join sduser sd on au.user_id=sd.userid where aar.role_id=2 and sd.status='ACTIVE';
# Reset login_id's password to 'admin' update AaaPassword set password='$2a$12$fZUC9IK8E/AwtCxMKnCfiu830qUyYB/JRhWpi2k1vgWLC6iLFAgxa', SALT='$2a$12$fZUC9IK8E/AwtCxMKnCfiu' where algorithm='bcrypt' and password_id in (select ap.password_id from aaaaccpassword ap left join aaaaccount ac on ac.account_id=ap.account_id left join aaalogin al on al.login_id=ac.login_id where al.login_id=2);
# #Quit # \q